View project

5 Sterne Kundenbewertung

Recommended action

AI Live Chat & Scheduling, before your customers leave

Personal analysis of your situation, the right communication channels set up – so no conversation or appointment is lost.
Benjamin
Chat Animation
22:14
Your Assistant
Online
Good evening! How can I help?
What does an initial consultation cost?
Happy to help! Here's all the info:
10:14 PM · Answered automatically
Logo 1
Logo 2
Logo 3
Logo 4
Logo 5
Logo 6
Logo 7

Your visitors have questions. Does your website have answers?

Your clients expect answers now, not a contact form

Around 90% of customers expect a fast, real-time response when they reach out. If they can't get one, they don't wait – they move on. That's a lost conversation, and often a lost customer. A proper customer communication solution closes that gap before it costs you.

Without a smooth booking process, every appointment means: emails back and forth, missed calls, lost time. Exactly at the moment when the customer is ready. Smart appointment scheduling solves this – once and for all.

If what you sell takes more than a few seconds to understand, static content won't convert. Visitors leave with unanswered questions. Interactive communication – chat, video, real-time explanations – give them a reason to stay and a way to understand.

Everything you need to manage customer communications in one place

Live Chat with AI Power

The AI answers. You step in when it counts.
Decisions happen fast. The AI responds around the clock – in your brand voice, based on your content. When a conversation needs a human, your team takes over. Everything is set up individually for your business.

Appointment scheduling without chaos

Customers book themselves – no back and forth.
Show available time slots, sync with Google Calendar and Outlook, and let customers book directly on your website. Two-way synchronisation prevents double bookings automatically.

Your platform, your look.

All conversations, all channels, one place.
Chats, contacts and channels come together in one central dashboard. The widget adapts to your colours and brand voice – and connects with the tools you already use.
And more: Chatbot flows · WhatsApp campaigns · Ticketing · Knowledge Base · Mobile App

Get Started

Setup:
from 599 €
Service & Support:
from 89 €/mo
Exact quote after the initial consultation – depending on scope and desired features.
Start now

399 €

One-time · You pay now, I will contact you within 24 hours for the next steps.
Discuss first

15 min.

Free · I review your situation before you decide.

About Urban X Design

Hi, I'm Benjamin. For several years, I've helped companies build websites – with a focus on user experience, clarity, and impact. How many inquiries are lost because visitors don't get a quick answer is often only noticeable when you measure it. The Smart Website Checker to make exactly such weaknesses visible – automatically, with no technical knowledge required. Whatever it flags, I fix.
X-Icon
Benjamin Urban – Urban X Design
JOJO energy Logo

As CEO, I’m not just satisfied – I’m thrilled with how perfectly the website represents our services. As a local provider in a rural area, I especially appreciate the visibility and relevance our website now has in search results related to solar systems.

Jonas Link

Managing Director, JOJO energy
Jonas Link – Gründer & Geschäftsführer JOJO energy
Logo Christian Kessel

I am extremely satisfied with the result and have already received a lot of recognition from my former colleagues as well as from new customers and business partners.

Dr. Christian Kessel

Business Development Coach
Dr. Christian Kessel – Business Development Coach
Dry Kings Logo

Benjamin Urban is an excellent web developerwith both technical expertise and a great work ethic. We’re extremely satisfied with the quality of his work.

Jennifer Sharpe

Executive Manager,
Dry Kings
Jennifer Sharpe – Executive Manager,
Dry Kings, San Francisco

FAQ

Frequently Asked Questions

You fill out the form – I analyze your situation and your website. Then we have a short meeting where I present a concrete plan to you. Implementation only begins after your approval.

The setup fee is charged once – the exact amount depends on which features you want and how complex the integration is. In addition, there is a monthly flat rate for ongoing support, adjustments, and assistance. We will discuss both in the initial meeting before you make a decision.

Adjustments to the chat widget, new content for the AI, optimizations, technical updates, and direct contact for questions.

No. The AI automatically answers most questions. You are only notified if a conversation truly requires your attention – for example, with a specific purchase inquiry.

In many cases, yes. In the meeting, we'll jointly see what is technically possible – and whether a switch is even meaningful.

A classic chatbot responds according to fixed rules. AI Live Chat understands questions in natural language, provides meaningful answers – even to unforeseen questions – and learns from your team's responses.

For companies and self-employed professionals who want to communicate seriously about their website. Especially useful if you offer services that require explanation, regularly manage appointment requests manually, or simply want to get more out of your website traffic.
Via a short code snippet – I handle everything completely. No overhaul of your website needed.
Benjamin

Smart websites built to convert and grow your business.

Copyright © 2026 Urban X Design. All rights reserved.